CDJ-400 FAQs


PC Control

 
Q When I connect my CDJ-400 with my computer that is running Windows2000, it gives me a blue-screen error.
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A The driver may not be installed properly. Try reinstalling the drivers according to the driver installation guide.
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Q Is it possible to connect two CDJ-400s?
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A With DJS it is possible to connect two CDJ-400s and control them as the 2 players in DJS.
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Q When a CDJ-400 is connected with DJS, is it possible to play songs on a CD in the CDJ-400 or on USB memory?
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A While being controlled by a PC, it is not possible to play songs on a disc in the CDJ-400 or on USB memory. Also, DJS cannot control songs on a disc in the CDJ-400 or on USB memory.
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Q Is it possible to use the CDJ-400 as a sound device?
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A Yes, it is. On your computer go to your sound settings and set them to the CDJ-400.
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Q When making connections with a computer is a USB cable all that you need?
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A Yes, you need just one USB cable to connect. However, if you wish to control other companies applications, please refer to that application's user's manual.
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Q When I connect three or more USB devices, including the CDJ-400, to my computer, it quits outputting sound and/or stops working altogether.
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A When two CDJ-400 devices or one CDJ-400 and some other USB device are connected on the same bus, it may cause them to malfunction intermittently or to stop operating completely. When this happens, a message may appear and warn you of "Insufficient USB Bandwidth."

Disconnect one of the devices and plug it into a different USB bus and it should work normally.

If your computer's USB bus is USB2.0, the devices will work normally if you connect the USB2.0 hub as shown in the figure below. In this configuration the parts that communicate with the CDJ-400 are in the USB1.1 bandwidith, but this ensures the communications between the PC-HUB are in the USB2.0 bandwidth.

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Driver Software
 
Q What is the driver software?
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A It is the dedicated software for controlling the DJS by the CDJ-400.
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Q Where can I get the driver software?
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A You can get the software from the website below.
http://www.prodjnet.com/support/
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Q I don't know how to install the driver software.
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A Refer to the Driver Installation Guide.
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Q I have installed the driver software, but I cannot connect the device.1
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A Follow the instructions in the Driver Installation Guide and reinstall the software.